FAQ - Club

What is the Emperor Champagne Club?

Emperor Champagne Club is Australia’s premier champagne club, offering two tiers of subscription membership and an array of features and benefits. The Champagne Lovers membership, which provides you with One bottle of champagne delivered monthly, and the Champagne Connoisseurs membership, which entitles you to Two bottles of champagne delivered monthly. For more information about becoming a member click here

How do I sign up for Emperor Champagne Club?

Simply visit the Club page of our website and choose your level of membership.

Can I pause my membership?

You can easily change your subscription. We provide our subscribers the ability to update subscription options, like frequency, quantity and delivery schedules.

Skip or Reschedule Deliveries

You are in control to optionally set delivery options.

Shipping rates around Australia

Currently all shipping is included in your monthly membership apart from Northern Territory, Tasmania and Western Australia (excluding Perth Metro).

How do I update my club details? 

You can change your address, credit card and personal details within the my account section.

How do I cancel/terminate my membership?

If you feel that the club is no longer for you, that's no problem. You have the option to cancel on your own. Head to your membership page where you can cancel your subscription and refund an order with just a click.